Refining & Petrochemical
Refining & Petrochemical
Natural Gas Liquids
LPG Transportation

Oil & Gas
GE Helps Customers Remotely During After-Outage Startup Issues

A Norweigian-based customer completed their annual outage successfully, but when an attempt was made to startup on one of its 1st/2nd stage recycle compressors, it tripped several times on high vibrations at the electric motor and the Low Speed Shaft of the gearbox for unknown reasons.

Taking advantage of their Supporting Services Agreement (SSA) with GE, the customer contacted the Remote Monitoring Center (RMC) in the Netherlands. In less than one hour from the initial support request, the RMC team identified the problem and helped the customer resolve the issue and get back online.

Oil & Gas
GE's Bently Nevada business helps a customer restore a critical piece of machinery within 10 minutes of a machine trip.

During routine activities, one of the Condition Monitoring technician at a customer site found the OK LED blinking on all temperature modules of one of their critical propane compressor trains.

The Condition Monitoring technician called GE’s Bently Nevada SSA Site Lead to inform him about the issue and then sent him the system events taken from the 3500 rack. After diagnosing the system events, GE’s Bently Nevada Site Lead promptly contacted the customer’s management to inform them that the protection system of the propane compressor train was compromised and may lead to a trip.

Oil & Gas
Mendoza Refinery of Argentina's State-Run Oil Company Goes Digital

“Same setup as conventional film but much easier. Our inspectors really love the fact that there is no need for reshoots, so they become more productive.” - Martin Rebollo, Refinery Inspection Manager

Read more about how the Mendoza refinery of YPF, Argentina’s state-run oil and gas company, improved productivity by increasing its total number of corrosion and wall thickness inspections, while still reducing plant downtime required to perform the measurements.

Oil & Gas
Suez Oil Company Restarts Gas Turbine with Mark II to Mark VIe Control Upgrade

A critical facility for the Suez Oil Company (SUCO) is powered by electricity supplied by Egypt’s national grid, and back-up power is provided by two gas turbines. After experiencing frequent power outages caused by increased demand on the grid, the SUCO team knew they needed a reliable secondary power source. GE was ready to help by replacing the aging controls on the two gas turbines, delivering increased efficiency and productivity.

Oil & Gas
Oceaneering Oilfield Service Company Improves Productivity with Mentor EM

“The Mentor EM is an excellent device for offshore use. It is designed to be simple to use and tough enough for field conditions. Application workflows help improve our inspection productivity and consistency.” - Gordon McMenemy, Operations Manager – Asset Integrity, Oceaneering

Oil & Gas
GE Services Help Customer Meet Delivery Commitments and Avoid Estimated $750,000 in Daily Outage Costs

After a recent planned outage, a GE customer in the UAE started bringing the plant back online to meet pressing NGL delivery commitments. Upon start-up of critical propane and acid gas compressors, the customer noticed that the transient data interface (TDI) cards on the Bently Nevada 3500 Series Monitoring System were unresponsive, while indicator lights on the front of the card indicated a problem. Due to the unresponsive TDI cards, the trip multiply/reset and bypasses would not be available should the machine shut down or trip and require a restart. The customer promptly contacted GE’s services team for help in avoiding an outage.

Oil & Gas
GE’s VALVFAST program helps channel partner win in Mexico

“With VALVFAST, we were able to quote quickly and meet LPG’s desired delivery expectation. Instead of waiting months for a made-to-order valve from a factory, we can provide customers the valve they need in as little as 24 hours.” -Gerardo Ramirez, GE Sales Leader, Mexico

IQ Automatizacion, a GE Mexico channel partner based in Guadalajara, received an urgent project request in January 2013 for a price quote from Marsori Internacional de Negocios S.A. de C.V. for a maintenance, repair and overhaul (MRO) project with LPG Transportation. The project required a large order of control valves, including ten 6” and one 12” 41005 series Masoneilan control valves, to be delivered within 10 weeks.

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