System Service Agreements (SSAs)
System Service Agreements (SSAs) are designed to help reduce the risk and cost of maintaining your turbine, generator and plant-wide controls. GE offers a comprehensive menu of services customized to fit your site and fleet-specific needs.
- HMI Cyber Asset Protection (CAP) - Designed to keep your operator stations, maintenance stations and communications operating at peak performance. Enables compliance with cyber-security standards.
- Onsite Support - Experts available 24/7 through customer-enabled secure connection
- Controller Software Upgrades – Access to enhanced features for improved reliability
- Revision Control Software – Service that protects access to critical controls code
- Hardware Upgrades – Reduce risk associated with component aging
- Technical Support – Factory Engineering support customized to site-specific needs
- Health Checks – A yearly proactive assessment of control equipment
- Parts Support – Comprehensive parts support program/product life-cycle
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